Star Staff Reports
For the Shelby County Health Department COVID-19 Call Center, Please Dial:
available to take calls 8:00am-4:30pm, Monday-Sunday
Sites for COVID-19 Testing in Shelby County:
Baptist Health – all locations (clinics & hospitals), please call ahead or click link for more information
– please call ahead or Text “Test2020” to 91999
Testing is being done at the Broad Ave Health Center, Frayser Health Center, Hickory Hill Health Center, Orange Mound Health Center, Raleigh Health Center, Third Street Health Center, and Women’s Health Center.
Information for Healthcare Providers
Here is some information from Dr Bruce Randolph, Health Officer, Shelby County Health Department.CDC guidance for healthcare facilities, specifically about triage.
Guidance for Long Term Care Facilities.
Also posted is the latest TNHAN Alert.
General Information & Guidelines
Testing Information & Guidelines
Isolation & Quarantine Guidelines
Exposure & Risk Assessment Guidelines
Patient Management Guidelines
Personal Protective Equipment Guidelines
If you have a patient you suspect has COVID-19 call 833-943-1658 or Tennessee Department of Health 615-741-7247
For information on submitting specimens visit the Tennessee Department of Health COVID-19 page
Information for Individuals
Fact Sheet Symptoms & Testingprotect yourself and your familywhat to do if you’re sick What You Need To KnowWho is at higher riskTravelersCountries with travel warningshow to clean your houseApproved Cleaning Products